So I think this is weird but a kind of good idea? Actually it’s probably going to be really convenient. Chipotle is starting to incorporate drvie thru windows but not for taking orders. Chipotle wants to have drive thru windows just for people to pick up orders.
Chipotle has been trying to push the Chipotle app so this doesn’t surprise me. Now instead of just ordering through the app and coming inside to pick up your order, some locations will have the drive thru window to make it easier.
My only thing is, what if your order isn’t ready when you get there? Will it be like Portillo’s where you just wait in line while other people can pull off from the line if their orders are ready? Or will it be like McDonald’s where you have to sit in the parking lot? Are you guys excited to try this new feature?